(Naturally, I closed the door myself and locked it someone had to, didnt they?) Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Feb 11, 2013. Customer service contacts and company information. Review #1819876 is a subjective opinion of poster. Resolved LIFE STORAGE LLC — MICE DESTROYED STORED BELONGINGS. Helpful . That's saying a lot because throughout my life I've used many different companies. Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 199 reviews. Tow company want's $550 to get vehicle back. Life Storage has 5 stars! Customer service contacts and company information. THE OFFICE STAFF IS RUDE AND THEY HAVE NO IDEA WHEN IT IS GETTING FIXED! Store would not let me pay past due amount without paying for another whole month which is not even due yet. They are not allowing me to pay so they can charge additional late fees and lien fees. Review #2338035 is a subjective opinion of poster. Life Storage ranks 79 of 598 in Moving and Storage category. Stored-up complaints. Consumers want to see how a business took care of business. A few days after our move in, one of our compartments was open. So, why am I leaving? See BBB rating, reviews, complaints, request a quote & more. Vehicle wouldn't start after unloading. At that point, you are doing your job correcting for errors in an obviously flawed system, and you sure as *** DO NOT imply, in ANY way, shape, form or fashion, that the CUSTOMER is somehow at fault. Hate it for yall, but this *** does NOT play that *** PERIOD. Life Storage (#550) consumer reviews, complaints, customer service. She asked about user names, passwords and the like, and I told her that I did the internet/computer customer service for a living (in fact, I have a staff of 32 customer service tech support guys who run 24/7/365, so I THINK I might just know how to log into a damn account) and that I had checked every preliminary step humanly possible in troubleshooting the problem. Life Storage has 5 stars! just want management and others to know what they are actually signing up for. BUFFALO, N.Y.--(BUSINESS WIRE)-- Life Storage, Inc., (NYSE:LSI), a leading national owner and operator of self-storage properties, announced today the rollout of “Rent Now,” its fully-digital rental platform.Customers can now “skip the counter” by selecting a storage unit, completing the rental agreement and making their rental payment online. There was $4000 cash and several diamonds in the suitcase and I need to file an insurance claim for the loss as your employee threw them in the dumpster. Again not a bill but on a receipt is where... My daughter was driving my vehicle to help me move. All business will get complaints. How those businesses take care of those complaints is what separates good businesses from the rest. Review #1727616 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. What is your customer experience with Life Storage? No paid reviews. Get insight on Life Storage real problems. Review #1723616 is a subjective opinion of poster. Please read the reviews before making a decision. Our team of nearly 40 representatives operates out of our modern, 24-hour call center facility in Williamsville, NY. You might want to pick up on that little concept yourselves. BBB accredited since 8/26/2016. page 3 Specialties: Rent a storage unit through Yelp and save up to 15% per month instantly! Consumers want to see how a business took care of business. This company has no business ethics, etiquette, concepts of truthful facts, or regard for its customers. Customer service contacts and company information. The only assists I received from the storage office was to wave the late fee. No paid reviews. FORT WORTH, Paid storage and could not get in when I was moving my things out could you pleas contact me asap 424210****, Would just like a call back from corporate office please, Continue getting late charge payments my debit card has been updated many times in the office payment not processing not by Banks fault, Just tried to pay my mother's storage space bill for her online, and discovered that your site was not only slow, but the customer portal log-in repeatedly delivered a 404 error message. And refund my money. THIS OFFICE IS A COMPLETE JOKE. Allow me to make past due payment now and next month separately before late date. Explained to problem to her, and her response was to see if SHE was able to access your system -- how that was supposed to help me after all I had tried previously (and partially explained to her) I've NO idea, but there you go. Life Storage ranks 79 of 598 in Moving and Storage category. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Due to how unprofessional, and verbally abusive the associates are I will be submitting my notice to vacate today. I tried logging in via different browsers and on multiple devices (desktop, laptop, Android tablet, etc.) Life Storage (#550) consumer reviews, complaints, customer service. I pleaded with her to allow her to let me speak with someone over her prevent further late fees or auctioning my furniture!! The overall rating of the company is 1.6 and consumers are mostly dissatisfied . www.realthanks.com. Review #1730446 is a subjective opinion of poster. Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. My bill needs to be discounted for those 3 mo. Review #2014654 is a subjective opinion of poster. -- all to no avail. Consumers want to see how a business took care of business. I try to pay my store two months in advance but do to the virus we were unable to pay on time. Initial Public Storage complaints should be directed to their team directly. what was verbally told to me was not what they are enforcing. Save up to 15% per month, plus get up to 1 month free on specially marked self storage units when you call or reserve online today. GET READY FOR A LONG WAIT................... SORY GET READY FOR NEVER NO CUSTOMER SERVICE!!!!!!!!!!! I had such a nice experience from the very genuine and friendly gentleman at the counter to the cleanliness of the office and property in general and the ease of accessibility. Im not trying not to pay Im asking to allow my mother to come into the store with a card which has my name, my license& dob, and her drivers license, we have same last name and address!!! Life Storage, Inc. is a fully integrated, self-administered and self-managed real estate investment trust (REIT) that acquires and manages self-storage properties throughout the United States. The rates are great & the specials they have periodically make it even better. 262 reviews from Life Storage employees about Life Storage culture, salaries, benefits, work-life balance, management, job security, and more. Sufficient time to move 5 days is rediculous. Damn near every month I go to pay my rent, I show up only to find the office closed with the sign saying they will be back at whatever time. Review #1772324 is a subjective opinion of poster. Thread starter mike; Start date Mar 3, 2019; mike Administrator. Review #2255770 is a subjective opinion of poster. Get insight on Life Storage real problems. To learn more about the ways to appreciate the reviewer please visit Life storage does not send bills for your first payment. Review #2290371 is a subjective opinion of poster. They also threatened me with a lien of $115 if I did not pay for two months by Monday. Review #1723622 is a subjective opinion of poster. Push it so as to not block storage unit's. MGR. Hiding negative complaints is only a Band-Aid. How those businesses take care of those complaints is what separates good businesses from the rest. Recent recommendations regarding this business are as follows: "Do not use this storage company", "If they v want to hurt people hurting, shoes greed", "Do not rent units here, unless you want your items ruined!". The manager , Maxine Crawford , was bullying a customer. I did all moving with one vehicle so it took a few trips. Monster 410 4-Outlet Power Strip Failure/Complaint. National Rollout Underway. Review #2274213 is a subjective opinion of poster. How those businesses take care of those complaints is what separates good businesses from the rest. File a complaint at ComplaintsBoard.com. That's saying a lot because throughout my life I've used many different companies. We are processing your message. They are basically holding me ransom. Maybe someone can help her with her attitude I went there in 1990 BOB's storage. Review #2363348 is a subjective opinion of poster. Upon paying my bill a month in advance I was forced to leave my unit based on a customer's word that I was sleeping in it. We worked all through the night and next day trying to compact and organize our unit so all of our belongings fit. This location on Warm Springs Road is a joke. All business will get complaints. Storage Units in Glenview, IL. Rights Reserved, You Are About to Contact PissedConsumer.com. See BBB rating, reviews, complaints, request a quote & more. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. How those businesses take care of those complaints is what separates good businesses from the rest. Customer service contacts and company information. Thumbs up 0. Made a storage space reservation at Life Storage? If you wish that your prior post be removed, submit a notarized letter, Communication between the manager is worthless, U must have better customer service starting with the manager, Late fees charged before it was even late, Quick to bring you in with 1st free month. Last time I went to get something for her, I found the back door standing WIDE OPEN, and no one in the office had a clue when I went up to report it and request a little diligence in security details. Rights Reserved, You Are About to Contact PissedConsumer.com. You can incorporate the individual ingredients into daily life so that you are constantly using and renewing your storage. All business will get complaints. You can find contact details for Public Storage above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … File a complaint at ComplaintsBoard.com. Review #1811467 is a subjective opinion of poster. Life Storage at 6505 Oakton St,Morton Grove, IL offers month-to-month storage space rental in a variety of sizes and climates. Since then the page has accumulated 1 consumer complaint. Recent recommendations regarding this business are as follows: "Do not use this storage company", "If they v want to hurt people hurting, shoes greed", "Do not rent units here, unless you want your items ruined!". When I made my decision to just try to buy more time get my stuff and leave the general manager and district manager was highly uncooperative combatives and trying to force me with a legal procedure that I don't even think it's a proper course of action. 2 reviews of Life Storage "I had to help a relative out and found myself at Uncle Bob's since it was close. BBB accredited since 11/6/2013. Review #1751465 is a subjective opinion of poster. We are processing your message. Made a storage space reservation at Life Storage? Most commonly, consumers tend to contact Life Storage to ask questions about: Payments and Charges, Request for Information, Staff. Still the same person. ? With over 800 self storage facilities nationwide, Life Storage can help you rent a clean, secure, and highly-rated storage unit in a specific size to best fit your storage needs. As soon as I can get out I will. Information about Life Storage LLC was first submitted to Scambook on Jan 15, 2013. They didn't have my size for the storage area and she recommend me to Kathy the Assistant store manager who did a wonderful job. We're Hiring! Review #1798939 is a subjective opinion of poster. Review #2274185 is a subjective opinion of poster. All business will get complaints. There is not enough information available to create the chart. The units are very clean & well cared for plus the staff is amazing! Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. My bedroom set was taken out and damage and a few boxes and items were stolen. 1,479 reviews from Public Storage employees about Public Storage culture, salaries, benefits, work-life balance, management, job security, and more. Thieves!!!!!! This feature is currently under development. Thank You for Your Reply! How those businesses take care of those complaints is what separates good businesses from the rest. Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 198 reviews. Review #1801027 is a subjective opinion of poster. I gave them adequate time regarding moving my unit to Storage America which is half the price. How those businesses take care of those complaints is what separates good businesses from the rest. BEWARE! You know, since mom has had that space it has been water damaged by YOUR environmental system leaking and literally broken into and robbed all with no offer of any kind to make anything right. Fortunately, the last log- in attempt, which had been running in the background of this idiocy almost the entire time, FINALLY completed, and at that point I asked for Teresas name and a supervisor. I'm not sure what my expectations were or if I had any, but they exceeded them. That means fresher food in an emergency. BUFFALO, N.Y.--(BUSINESS WIRE)-- Life Storage, Inc., (NYSE:LSI), a leading national owner and operator of self-storage properties, announced today the rollout of “Rent Now,” its fully-digital rental platform.Customers can now “skip the counter” by selecting a storage unit, completing the rental agreement and making their rental payment online. Payments due to the customer 's satisfaction continual rent increases from this company no. Department had to pay... if business hours are posted then abide by them on a flexible basis! Unexpected time crunch and rented a unit ( # 504 ) consumer reviews, complaints, & more Storage account. 'S locked up this form, you see, that those pesky customers, despite their wretched, never-ending,! Its customers different browsers and on multiple devices ( desktop, laptop, Android,! 2363348 is a joke went straight to them not respond, Zero customer service of I! 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